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Whether you're a shopper with a question, a vendor needing support, or someone interested in partnering — we're here to help.
Frequently Asked Questions
Simply click 'Get Started' on the homepage, sign up with your email or Google account, and set your delivery address. It takes less than 30 seconds!
Visit the 'Become a Seller' page, fill in your shop details including location and product categories, and submit for review. Our admin team approves new stores within hours.
Creating an account is completely free for both shoppers and sellers. MartLy charges a small commission on completed orders to maintain the platform.
We support Cash on Delivery (COD) and online payments via Stripe. More payment options are coming soon!
Each store sets their own delivery radius. When you set your address, MartLy only shows stores that deliver to your area, ensuring fast and reliable delivery.
Yes! Once your order is placed, you can track it in real-time from the 'My Orders' section. You'll see status updates as the order is prepared and delivered.
Still Have Questions?
Browse our shops or become a seller today — or reach out anytime.